Return & Refund Policy

All Sales Are Final

At Beauty Hub, all sales made through beautyhub-eg.com are final.

We do not accept returns, exchanges, or refunds for products purchased from our website.

This policy applies to all product categories, including:

• Makeup
• Skincare
• Haircare
• Body Care
• Fragrances
• Beauty Tools & Accessories
• Personal Care Products

Due to the personal and hygienic nature of beauty and cosmetic products, this policy is in place to protect product integrity, hygiene, and customer safety.

We kindly ask you to carefully review the product, shade, size, quantity, and delivery information before completing your purchase.

Damaged, Defective or Incorrect Items

If you receive an item that is damaged, defective, or different from the product you ordered, please contact us within 24 hours of receiving your order.

Please provide:

• Your order number
• Clear photos and/or videos of the item
• Photos of the original packaging
• A brief description of the issue

Once we receive the required information, our team will review your case and work to resolve any valid issue as quickly as possible.

Where an item is confirmed to be damaged, defective, or incorrectly supplied by Beauty Hub, we will provide an appropriate resolution in accordance with applicable requirements.

Important

Products cannot be returned or refunded due to:

• Change of mind
• Ordering the wrong shade, color, size, or product
• Personal preference
• Products that have been opened, tested, or used
• Packaging preferences or minor packaging differences that do not affect the product itself

Nothing in this policy is intended to limit any mandatory rights available to customers under applicable Egyptian consumer protection laws.

Thank you for your understanding and for shopping with confidence at Beauty Hub. 💖

Beauty Hub
🌐 beautyhub-eg.com